• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

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  1. P

    How to reset default permissions in Plesk 11

    How can I reset the default plesk permission on Plesk 11 domains. In Plesk 9 and Plesk 10 it was a matter of running the command: /usr/local/psa/admin/sbin/vhostmng --install-vhost --vhost-name=domain.tld --user-name=ftpuser --set-content-permissions But In Plesk 11 I get the error -bash...
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    Upgrading python in plesk 9.5

    I am migrating from my Ubuntu 8.04 server with Python version 2.5 soon however I need to install Django for a client. I want to upgrade Python to version 2.7 which is the prerequisite for Django and I have a few questions: Is this a safe procedure to do on a Plesk server? How can I do the...
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    Plesk 11 Joomla installation

    I need to install Joomla but I see Magic quotes are on and the prerequisteites are that it should be off. How can I turn it off server wide? Joomla Pre-Installation Check If any of these items is not supported (marked as No) then please take actions to correct them. You cannot install...
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    Changing The MTA in use from QmailL to Postfix

    I want to change the MTA in use on my Plesk panel 9.5.4 Ubuntu 8.04 server from Qmail to Postfix. In the directory/usr/local/psa/admin/bin/ I ran the autoinstaller but got an error that the agriculture-pack1 is causing the change to fail. Is this agricuture pack useful in the working of my Plesk...
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    Plesk 9.5 backups on Windows failing

    Plesk 9.5 backups are failing with error that ait is an invalid backup and data cannot be restored from thre backup. When I try to validate I get the error: C:\Documents and Settings\Administrator\Desktop\CP4backup.verification\xmllint>x mllint.exe --noout --schema "C:\Program...
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    Plesk Migration manager completing with errors

    I am migrating data from a Windows 2003 server running PLesk 9.5 to a Windows 2008 r2 running Plesk 11. After migrating one domain, I get an error when I point my host file to it. On going to the website I get the error: The resource you are looking for has been removed, had its name changed, or...
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    Bind problems on Plesk panel 11

    Good day, I am having a problem with installing bind9 on Ubuntu 12.04 LTS. I have installed a Plesk 11 server but DNS service is not running. root@cp11:~# apt-get install bind Reading package lists... Done Building dependency tree Reading state information... Done Package bind...
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    Spam relaying via Plesk postix Mail Server

    I have a Plesk 9.5 mail server on Ubuntu 8.04 LTS which forwards all SMTP traffic to an anti-spam server cacti.snowbarre.co.za. Many times I see the headers on the anti-spam server to contain from addresses not hosted on the mail server and I have checked and confirmed that my server is not an...
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    Plesk Mail service not working

    I am unable to receive emails on an Ubuntu 11.04 server running postfix with the Plesk control panel. I can't see the mails even on webmail. I am able to send emails and am not getting any error messages on the email client when I try to receive. When users first complained of this I saw that...
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    How to upgrade plesk 8.6 to Plesk 9.5 on Windows

    Please advise how I can upgrade a Plesk 8.6 on windows 2003 to Plesk 9.5. I am not seeing proper documentation to do this. I know going to Plesk 11 is better but I am limited because I have an expand 2.3.2 which supports Plesk 9.5 or earlier and cannot support Plesk 10 or 11 panels.
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    Cannot log into domain via Expand

    I have an expand 2.3.2 running on Ubuntu 8.04 LTS and it connects to 4 Plesk 9.5 servers of which 2 are Linux 8.04 LTS and the others are windows 2003 LTS. In the past a client could log into the expand control panel and choose click on their domain, then by clicking log into domain they would...
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    How to attach Plesk server to Expand

    I have a server running Plesk 8.6 which I need to get rid off. The reason is the drive on that old server is corrupt such that no backups are running at present. I have set up a new server with Plesk 9.5 but am unable to copy data from the old server to the new one. The Plesk 8.6 server is...
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    How to upgrade mail server with minimum downtime.

    I have an Expand server which connects to 4 Plesk webservers servers and a Plesk 9.5.4 Mail server. The mail server hosts email accounts for the 4 mentioned webservers which amounts to 12000 email accounts. I need to upgrade the server from the legacy hardware it is on. I need help with...
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    Plesk 10.4.4 upgrade via GUI fails

    I am trying to upgrade my server from Plesk 10.4.4 and I go to tools&settings->Panel->Updates&Upgrades and on clicking that option I am redirected to port 8447 with the "This page is not available" message. I have tried it on two different servers and I get the same results. Is the GUI function...
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    How to extract webfiles and databases from Plesk Backups.

    My Plesk backups a FTPted to a backup server where I have been trying to extract the web-files and database according to the 2nd method in KB http://kb.parallels.com/en/1757 My backup file is a tar file as shown : backup_1206042321.tar: POSIX tar archive (GNU) This makes it difficult to...
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    Micro update custom installation not showing in microupdates.xml

    We have tried to install the custom micro updates for Plesk 9.5.4 by using the instructions from http://kb.parallels.com/en/114378 and we got the message "The patch has been successfully applied." When we run cat /root/.autoinstaller/microupdates.xml then the patch version still says version...
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    Problems with manually extracting httpdocs for a domain from Plesk 9.5 backup

    Good day, I am having problems manually extracting domains from Plesk 9.5 backup that was FTPed onto my back up server. I have followed the article http://kb.parallels.com/en/1757 using method 2. The problem is here: # zcat DUMP_FILE.gz > DUMP_FILE My backup file CP_1204131759.tar is a...
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    Plesk control panel displays 500 - Internal Server Error

    My Plesk 9.5.4 control panel running on Ubuntu 8.04 LTS the error " 500 - Internal Server Error" when I try to view it in a browser. The websites on the server are working but its just an issue of going to the control panel. How can I resolve this?
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    Plesk panel 9.5.4 SMTP server down ( port 25)

    I have a Plesk server running Postfix on Ubuntu 10.04 and the SMTP service on port 25 is down. When I stop and then start postfix the server comes up only for a minute and goes down again. I have checked the load on the server and it is low as shown: top - 04:29:33 up 19 days, 3:25, 4...
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    Websites on linux domains are showing up with trojan's

    I have an Ubuntu 8.04LTS server running Plesk 9.5 and although all Plesk security patches are in place there are infections on the websites which are displayed as warnings.In file manager I see that a code is added to normal files and I manually check the files and delete the added code. I have...
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