• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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    "Applying the DNS zone template" does not complete

    What about the hosting companies still on Plesk 10? Surely you haven't stopped providing bug fixes for Plesk 10 already!?
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    Service Plans - Notify upon reaching

    Excellent, thanks Sergey. I'm finding other bugs in Plesk 10. Where is the best place to report them so they get fixed in Plesk 10 or Plesk 11?
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    Service Plans - Notify upon reaching

    Igor, any update on this issue?
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    "Applying the DNS zone template" does not complete

    Well done Parallels, ignoring another bug for 3+ months... Please get your act together and at least reply to people when they report bugs in Plesk.
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    What's covered by the "other" catigory in customers disk statistics?

    Any update on this Igor? At the very least 'other' should link to a page/popup with more information explaining what 'other' is. People shouldn't have to Google it to find this forum just to figure it out.
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    Batch change webalizer and awstats setting for many/all domains

    It's a shame that handy (many would say 'required') functionality like that has been dropped since Plesk 9, but thanks for the solution.
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    Batch change webalizer and awstats setting for many/all domains

    In Plesk 9 we could do a batch update of lots of domains for particular hosting settings like webalizer and awstats. Where is this same functionality in Plesk 10? We have over 300 domains and want to turn off webalizer and awstats for *all* of them. Obviously we don't want to manually...
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    When is spamtrain executed?

    I believe spamtrain is executed in this way - You'll have a file at /etc/crontab that has something like this - # run-parts 01 * * * * root run-parts /etc/cron.hourly 02 4 * * * root run-parts /etc/cron.daily 22 4 * * 0 root run-parts /etc/cron.weekly 42 4 1 * * root run-parts...
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    Service Plans - Notify upon reaching

    percentage is good for us. Obviously it should be the percentage of their TOTAL limit. For example - hosting plan limit= 3GB add-on = 2GB Total limit = 5GB 90% warning = 4.5GB (0.9 x 5) Message example - This is a notification that you are using over 90% of your hosting space...
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    10.4.4 | Fatal Error | Changing subscription owners

    For the record, my sys admins sorted it out for me, so I didn't end up submitting a support ticket to Parallels. I will stay away from that Plesk feature until future Plesk versions, as I don't want to be the guinea pig.
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    10.4.4 | Fatal Error | Changing subscription owners

    First of all - thanks very much for the quick response. I'm not interested in having a credit for future support, as generally I don't require any support other than for resolution to bugs. Am I able to get a refund instead of a free incident bonus?
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    10.4.4 | Fatal Error | Changing subscription owners

    I've got the EXACT same error. I've never touched the Plesk database manually, so this is obviously a bug somewhere in the Parallels/Plesk software. Can you please let me know how I can get free support for this issue. ps. Since this is obviously due to a bug in Plesk (including Plesk...
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    Service Plans - Notify upon reaching

    Ok, thanks for the response. At least it's in your system, even if it doesn't seem to have progressed since last June. Please try to give the decision makers a nudge about this issue. It's been a long time since this issue has existed and must be affecting a lot of hosting companies.
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    Service Plans - Notify upon reaching

    Sergey/Igor/Anyone - It's now more than 8 months since you acknowledged this is a known Plesk problem. It's obviously a fairly serious issue for hosting companies, as it forces us to have lots of clients on unsynced hosting plans. Can you please - 1) confirm Parallels has some formal...
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    Upgrade to 10.4.4 - check-quota filter errors

    Igor, can you PLEASE do this soon - it's been months. ps. Parallels *really* needs a public bug tracking system - hopefully someone over there is at least considering it.
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    Additional Administrator Accounts

    What a load of B.S. Jesse. It's not like it's the initial request for that feature. This has been requested since 2009. People have a right to get frustrated when Parallels ignore their requests for such obvious and basic features that should have been there from the start. Everyone...
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    Upgrade to 10.4.4 - check-quota filter errors

    Thanks for your response, but I'm not going to be wasting more server resources removing errors that shouldn't be there in the first place. Parallels needs to either fix the problem or confirm they're not going to fix it instead of just leaving it in limbo like this. It's been way too long.
  18. N

    Upgrade to 10.4.4 - check-quota filter errors

    Wake up Parallels Igor, please get this sorted. It's now March. It was reported MONTHS ago. It should have been fixed within days, not months. We're getting the reported error several thousand times every day. What a waste of server resources...
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    Additional Administrator Accounts

    Pull your fingers out Parallels. Currently we have several people sharing plesk admin account. This should never happen, but we are forced to do this. I need each administrator to have their own login so I can easily cancel their account when they leave our company, and if an admin...
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    New Exploit of plesk 10.4.4

    I hope Parallels is taking this one seriously! If there really is an exploit please plug it quickly guys. I just noticed that micro update #11 is out now, but no mention of any exploit fixes. Thanks. UPDATE - I've just realised this is referring to the WINDOWS version, not Linux. Phew!
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