• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

Resolved 18.0.58 Upgrade throws error when directory is absent

pleskpanel

Regular Pleskian
Username:

TITLE

18.0.58 Upgrade throws error when directory is absent

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

OS: CentOS Linux 7.9.2009 (Core)
Product: Plesk Obsidian 18.0.57 Update #5,

PROBLEM DESCRIPTION

Upgrade to latest version Plesk release on CentOS 7.9 and AlmaLinux 8 returns an upgrade error

STEPS TO REPRODUCE

Mail is turned off (as all mail is handled externally) via the Plesk GUI

Ran upgrade to latest 18.0.58 release from 18.0.57 Release 5

ACTUAL RESULT

Created symlink /etc/systemd/system/multi-user.target.wants/postfix.service /usr/lib/systemd/system/postfix.service.
===> Cumulative Plesk upgrade (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
find: /etc/domainkeys/: No such file or directory
===> Plesk was not upgraded completely. See installation log for details.

Enabling dnf perl module to suppress warnings on dnf perl-DBD-MySQL module dependency
===> Configuring ProFTPD server
Launching component and product checkers...
Downloading file pool/PSA_18.0.58_13603/examiners/congratulations.sh: 0%
Downloading file pool/PSA_18.0.58_13603/examiners/congratulations.sh: 100% was finished.
Downloading file report-update: 0%
Downloading file report-update: 100% was finished.
Downloading file pool/PSA_18.0.58_13603/examiners/py_launcher.sh: 0%
Downloading file pool/PSA_18.0.58_13603/examiners/py_launcher.sh: 100% was finished.
Components and product check results:
Upgrade is finished

Congratulations!

The upgrade has been finished. Plesk is now running on your server.

EXPECTED RESULT

Shouldn't throw error; either create the directory or display a warning that it's missing but "Plesk was not upgraded completely." is misleading in the upgrade was actually complete.

===> Preparing Plesk upgrade (final stage).
find: /etc/domainkeys/: No such file or directory
===> Plesk was not upgraded completely. See installation log for details.

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
Thank you for your report. This issue is cosmetic and already known. It will be fixed in a future Plesk update and can be tracked as internal ID PPPM-14274. If you experience this issue, please create the /etc/domainkeys directory with permissions 0755 and ownership root:root, the retry the upgrade.
 
The issue has been resolved in Plesk Obsidian 18.0.58 update #1, published January 16th, 2024.
 
Back
Top