Issue 403 Forbidden errors

[zain]

Server operating system version

CentOS Linux 7.9.2009 (Core)

Plesk version and microupdate number

Plesk Obsidian 18.0.53 Update #1

Hello,
I get 403 Forbidden errors when the browser sends lots of requests fast to the server. For example, when opening a gallery page with tens of images, the server starts to respond with 403 and half of the images doesn't show.
How can I change this behavior?
Thanks

 

[A_SH]

The "403 Forbidden" error you're encountering when loading a gallery page with many images can be caused by several factors related to your server configuration and security measures.

1. Check File Permissions (CentOS with Plesk):

• Access your server via SSH or the Plesk control panel. exclamation
• .Use the ls -l command to view directory and file permissions.
• Example: ls -l /path/to/your/gallery/directory

Interpret the output:

• The first character represents the file type (d for directory, - for regular file).
• The next three characters represent owner permissions (read, write, execute).
• The following three represent group permissions.
• The last three represent other permissions.

Adjust permissions if necessary:

Example: To give the owner full permissions and others read and execute permissions, use:
chmod 755 /path/to/your/gallery/directory
chmod 755 /path/to/your/gallery/images/*.jpg
# Replace *.jpg with the actual image extension

2. Review Security Settings:

• Log in to your Plesk control panel.expand_more
• Navigate to Security > Hotlink Protection.
• Disable hotlinking protection if needed.

OR

• Configure hotlinking protection to allow access from your domain.
• Navigate to Websites & Domains > your domain > Security > ModSecurity.
• Search for rules related to image requests or hotlinking.
• Disable or adjust specific rules cautiously.
  

3. Check Cloudflare or CDN Settings:

• Log in to your Cloudflare account (if applicable).expand_more
• Disable security settings temporarily to check if the issue persists.exclamation
• Consult Cloudflare documentation or customer support for specific troubleshooting steps.

4. Additional Troubleshooting:

Clear your browser cache and reload the page.

Before you make any changes, make sure you know what you're doing, and always back up your data.