Issue Again I cant update from autoinstall.plesk.com

[lepe]

Hi

Is impossible update any component from autoinstall.plesk.com
I read and tried about 10 post/solutions and any work, info as follow:

Ping

PING autoinstall.plesk.com (72.21.81.253) 56(84) bytes of data.
64 bytes from autoinstall.plesk.com (72.21.81.253): icmp_seq=1 ttl=58 time=94.6 ms
64 bytes from autoinstall.plesk.com (72.21.81.253): icmp_seq=2 ttl=58 time=94.6 ms
64 bytes from autoinstall.plesk.com (72.21.81.253): icmp_seq=3 ttl=58 time=94.6 ms
64 bytes from autoinstall.plesk.com (72.21.81.253): icmp_seq=4 ttl=58 time=94.6 ms
64 bytes from autoinstall.plesk.com (72.21.81.253): icmp_seq=5 ttl=58 time=94.6 ms
xxx...
--- autoinstall.plesk.com ping statistics ---
16 packets transmitted, 16 received, 0% packet loss, time 15026ms
rtt min/avg/max/mdev = 94.602/94.661/94.738/0.039 ms

Nslookup

nslookup autoinstall.plesk.com
Server:         8.8.8.8
Address:        8.8.8.8#53
Non-authoritative answer:
autoinstall.plesk.com   canonical name = 1727842103.rsc.cdn77.org.
Name:   1727842103.rsc.cdn77.org
Address: 185.93.3.24

etc/resolv.conf

# cat /etc/resolv.conf
# Generated by NetworkManager
nameserver 8.8.8.8

# No nameservers found; try putting DNS servers into your
# ifcfg files in /etc/sysconfig/network-scripts like so:
#
# DNS1=xxx.xxx.xxx.xxx
# DNS2=xxx.xxx.xxx.xxx
# DOMAIN=lab.foo.com bar.foo.com

etc/hosts

72.21.81.253 autoinstall.plesk.com
199.115.104.31 pleskwin.download.swsoft.com download1.parallels.com autoinstall.plesk.com origin.autoinstall.plesk.com
185.93.3.24 autoinstall.plesk.com
195.181.174.15 autoinstall.plesk.com

Port 8447 test

# netstat -natp | grep :8447
tcp6       0      0 :::8447                 :::*                    LISTEN      26889/parallels_ins

Adding also in hots directly IP and plesk cdn of city (ping work with this cdn..)
Adding in /etc/sysctl.conf > net.ipv4.tcp_default_win_scale = 0
Removing lock file > rm /tmp/psa-installer.lock

And many other solutions tried...

Do you can suggest any option for can resolve autoinstall.plesk.com?

Best regards

NOTE: I am triyng kill pid but it have continuos diferentes pid, I run: ps auxxf | grep instal and I get pid 28033 then I write sudo kill 28033 and obtain: "kill: sending signal to 28033 failed: No such process". Then I run again ps auxxf | grep instal and obtain a new PID every 2 seconds

 

[UFHH01]

Hi lepe,

pls. consider to REMOVE unnecessary entries from "/etc/hosts" and if you desire to use an "autoinstall.plesk.com" entry, pls. use only:

199.115.104.31 pleskwin.download.swsoft.com download1.parallels.com autoinstall.plesk.com origin.autoinstall.plesk.com

 

[lepe]

Sorry, dont work, this host dont resolve.
I run ping then: icmp_seq=8 Destination Host Unreachable

The only ping what works is PING autoinstall.plesk.com (185.93.3.24) but never load from plesk

I tried:
systemctl restart firewalld
sudo /etc/init.d/network restart
firewall-cmd --reload
firewall-cmd --permanent --add-port=8447/tcp
firewall-cmd --permanent --add-port=8443/tcp
also disabling firewall...

 

[UFHH01]

Hi lepe,

pls. what is your output of

iptables -L

Pls. note, that the standart commands to open needed ports would be:

/usr/sbin/iptables -A INPUT -p tcp --dport 8880 -j ACCEPT
/usr/sbin/ip6tables -A INPUT -p tcp --dport 8880 -j ACCEPT

/usr/sbin/ip6tables -A INPUT -p tcp --dport 8443 -j ACCEPT
/usr/sbin/iptables -A INPUT -p tcp --dport 8443 -j ACCEPT

/usr/sbin/iptables -A INPUT -p tcp --dport 8447 -j ACCEPT
/usr/sbin/ip6tables -A INPUT -p tcp --dport 8447 -j ACCEPT

# netstat -natp | grep :8447 tcp6 0 0 :::8447 :::* LISTEN 26889/parallels_ins

This leads to the fact, that you miss "tcp" ( IPv4 ), so pls. check your previous network and firewall (mis)configurations.

 

[lepe]

Chain IN_public_allow (1 references)
target     prot opt source               destination
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:ssh ctstate NEW
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:https ctstate NEW
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:http ctstate NEW
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:empowerid ctstate NEW
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:smtp ctstate NEW
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:8447 ctstate NEW
ACCEPT     tcp  --  anywhere             anywhere             tcp dpt:pcsync-https ctstate NEW

Chain IN_public_deny (1 references)
target     prot opt source               destination

Chain IN_public_log (1 references)
target     prot opt source               destination

Chain OUTPUT_direct (1 references)
target     prot opt source               destination

 netstat -natp | grep :8443
tcp        0      0 0.0.0.0:8443            0.0.0.0:*               LISTEN      2896/sw-cp-server:

netstat -natp | grep :8447
tcp6      39      0 :::8447                 :::*                    LISTEN      4967/parallels_inst
tcp6     180      0 myIPserver:8447         myiprouter:55344     CLOSE_WAIT  -

best regards

 

[lepe]

Temporary solution:
ps auxxf | grep instal
kill "Add here the second static PID"
systemctl start httpd
systemctl reload iptables
sudo /etc/init.d/network restart

with netstat -pltune

tcp6       5      0 :::8447                 :::*                    LISTEN      0          545357     26615/parallels_ins

Issue?
It is only temporary solution (like install small addons) and is not possible update Plesk Panel because it take much time loading and never start real upgrade.
I think it is because the killed PID Plesk return again...

Any suggestion?