Change "password forgotten" email template

[Maarten.]

Hi,

When you click on "Forgot your password?" in Plesk for Linux 11, you'll get an email like this:

--------------------------------------
Dear <firstname>

Your password could not be sent because it is stored in the encrypted form.

To set up a new password, please follow the link: <link to reset password>
--------------------------------------

How can I change that? It's a bit sparse and it doesn't even include a email signature with the company name.

Thanks,

--
Maarten

 

[IgorG]

Try to change it here - /usr/local/psa/admin/plib/locales/en-US/common_messages_en-US.php

 

[Maarten.]

Hi Igor,

If I change it there, it will be overwritten with a next panel update. I'd rather see a standard option to customize this.

--
Maarten

 

[IgorG]

I'm not sure but you may try to find solution in Localization Guide - http://download1.parallels.com/Plesk/PP11/11.5/Doc/en-US/online/plesk-localization-guide/

 

[Kaspar]

Sorry to resurrect this ancient topic, it comes up as first search result when searching for ways to customize the forgotten password email template.

@maartenv did you ever found a solutions for this?

 

[Maarten.]

Sorry to resurrect this ancient topic, it comes up as first search result when searching for ways to customize the forgotten password email template.

@maartenv did you ever found a solutions for this?

Hi Rasp,

Sorry, that was too long ago, can't remember
But I did found this:

https://support.plesk.com/hc/en-us/articles/360009753900-How-to-customize-the-mail-notification-template

Automatic Email Notifications

In Plesk, you can set up automatic email notifications to inform yourself, as well as your customers and resellers, about certain events, such as the expiration of a subscription or the suspension of an account.

docs.plesk.com

 

[Kaspar]

Yeah, I found the documentation too. It seems all notifications can be modified, except for the password reset email.

 

[roku]

Same here, we need to customize the Mail Template for the "password forgotten" Mail. The threat is from 2014, but i couldn´t find anything else. Is there finally a solution for this, or at least a workaround?

 

[Peter Debik]

@roku, there is a feature request you can vote on: Change password reset mail template
It does not have many votes yet.

 

[Kaspar]

Voted