R
riluco
Guest
Hello,
We bought the sitebuilder linux 4.0 100 domains license.
We also bought the installation service from you.
When buying installation service I expect to get a working version online of the item I bought.
More so since before installation and during installation your technicians and our ISP worked together to make sure the server requirements were OK.
During installation your technicians have been in contact with our hosting provider to check and alter the server settings so that the sitebuilder could run on the server.
Our hosting provider has ensim basic licenses on all it's servers.
Even today our hosting provider (chosen to the number one of our country) checked the list of errors and looked into the installation done by your technicians.
The error list placed beneath this posting does not match our server settings.
When we run the php check command on your installation it returns everthing with OK.
The installation of sitebuilder was very difficult even for your technicians and caused problems for the msql server.
Viktor from technical support had to make changes to the apache configuration. Suan from technical support mailed us that installation was succesfull, but maybe it was better to change dns or hostname settings.
We have tried changing dns, and we have switched hostname's in admin panel.
Now we are asking you to take a good look at the installtion and the list of errors.
Mailing us that we need to buy a service plan is nice, but I think you need to make the sitebuilder working first.
This is the list of errors we get when trying to publish a site:
(note: most of the listed errors are availeble on the server)
1 The specified site location does not have ionCube Loader support. Please contact the server administrator.
2 The specified site location does not support dynamic pages. PHP version 4.2.1 or later must be installed. Please contact the server administrator.
3 The specified site location does not support required PHP extensions. Please contact the server administrator.
4 PHP is not configured properly at the specified site location. The 'safe_mode' directive must be turned off. Please contact the server administrator.
5 The specified site location does not support modules data storage. SQLite version 2.x must be installed at the target server. Please contact the server administrator.
6 PHP SQLite extension does not support UTF-8 encoding on the publishing server. Text information on the site may be displayed incorrectly.
7 The specified site location does not support image resizing properly. GD library version 2.0.1 or above must be installed. Please contact the server administrator.
8 The specified site location does not support image resizing properly. GD library does not support PNG images. Please contact the server administrator.
9 The specified site location does not support image resizing properly. GD library does not support GIF images. Please contact the server administrator.
10 The specified site location does not support image resizing properly. GD library does not support JPG images. Please contact the server administrator.
11 The specified site location does not support image resizing properly. GD library does not support WBMP images. Please contact the server administrator.
If you wish you can get url, admin login and server login data from us again.
Please fix this product, we have customers waiting.
With kind regards,
Cor
This is check.php status.
check.php status:
OK : supported version of PHP found (5.1.X or newer - 5.2.1)
OK : extension sitebuilder3 in state on found
OK : extension pdo in state on found
OK : extension pdo_mysql in state on found
OK : extension sqlite in state on found
OK : extension dom in state on found
OK : extension libxml in state on found
OK : extension xml in state on found
OK : extension xsl in state on found
OK : extension spl in state on found
OK : extension pcre in state on found
OK : extension session in state on found
OK : extension simplexml in state on found
OK : extension ftp in state on found
OK : extension openssl in state on found
OK : extension mbstring in state on found
OK : extension soap in state on found
OK : extension gd in state on found
OK : extension ctype in state on found
OK : extension zlib in state on found
OK : extension iconv in state on found
OK : extension posix in state on found
OK : extension curl in state on found
OK : extension mysql in state on found
OK : setting magic_quotes_gpc in state off found
OK : setting magic_quotes_runtime in state off found
OK : setting open_basedir in state off found
OK : setting safe_mode in state off found
OK : setting zend.ze1_compatibility_mode in state off found
OK : setting mbstring.internal_encoding in state UTF-8 found
OK : supported SQLite version 2.x found
OK : SQLite UTF-8 encoding found
OK : GD library PNG support found
OK : GD library GIF support found
OK : GD library JPG support found
OK : GD library WBMP support found
OK : supported GD library version 2.0.1 (or newer) found
We bought the sitebuilder linux 4.0 100 domains license.
We also bought the installation service from you.
When buying installation service I expect to get a working version online of the item I bought.
More so since before installation and during installation your technicians and our ISP worked together to make sure the server requirements were OK.
During installation your technicians have been in contact with our hosting provider to check and alter the server settings so that the sitebuilder could run on the server.
Our hosting provider has ensim basic licenses on all it's servers.
Even today our hosting provider (chosen to the number one of our country) checked the list of errors and looked into the installation done by your technicians.
The error list placed beneath this posting does not match our server settings.
When we run the php check command on your installation it returns everthing with OK.
The installation of sitebuilder was very difficult even for your technicians and caused problems for the msql server.
Viktor from technical support had to make changes to the apache configuration. Suan from technical support mailed us that installation was succesfull, but maybe it was better to change dns or hostname settings.
We have tried changing dns, and we have switched hostname's in admin panel.
Now we are asking you to take a good look at the installtion and the list of errors.
Mailing us that we need to buy a service plan is nice, but I think you need to make the sitebuilder working first.
This is the list of errors we get when trying to publish a site:
(note: most of the listed errors are availeble on the server)
1 The specified site location does not have ionCube Loader support. Please contact the server administrator.
2 The specified site location does not support dynamic pages. PHP version 4.2.1 or later must be installed. Please contact the server administrator.
3 The specified site location does not support required PHP extensions. Please contact the server administrator.
4 PHP is not configured properly at the specified site location. The 'safe_mode' directive must be turned off. Please contact the server administrator.
5 The specified site location does not support modules data storage. SQLite version 2.x must be installed at the target server. Please contact the server administrator.
6 PHP SQLite extension does not support UTF-8 encoding on the publishing server. Text information on the site may be displayed incorrectly.
7 The specified site location does not support image resizing properly. GD library version 2.0.1 or above must be installed. Please contact the server administrator.
8 The specified site location does not support image resizing properly. GD library does not support PNG images. Please contact the server administrator.
9 The specified site location does not support image resizing properly. GD library does not support GIF images. Please contact the server administrator.
10 The specified site location does not support image resizing properly. GD library does not support JPG images. Please contact the server administrator.
11 The specified site location does not support image resizing properly. GD library does not support WBMP images. Please contact the server administrator.
If you wish you can get url, admin login and server login data from us again.
Please fix this product, we have customers waiting.
With kind regards,
Cor
This is check.php status.
check.php status:
OK : supported version of PHP found (5.1.X or newer - 5.2.1)
OK : extension sitebuilder3 in state on found
OK : extension pdo in state on found
OK : extension pdo_mysql in state on found
OK : extension sqlite in state on found
OK : extension dom in state on found
OK : extension libxml in state on found
OK : extension xml in state on found
OK : extension xsl in state on found
OK : extension spl in state on found
OK : extension pcre in state on found
OK : extension session in state on found
OK : extension simplexml in state on found
OK : extension ftp in state on found
OK : extension openssl in state on found
OK : extension mbstring in state on found
OK : extension soap in state on found
OK : extension gd in state on found
OK : extension ctype in state on found
OK : extension zlib in state on found
OK : extension iconv in state on found
OK : extension posix in state on found
OK : extension curl in state on found
OK : extension mysql in state on found
OK : setting magic_quotes_gpc in state off found
OK : setting magic_quotes_runtime in state off found
OK : setting open_basedir in state off found
OK : setting safe_mode in state off found
OK : setting zend.ze1_compatibility_mode in state off found
OK : setting mbstring.internal_encoding in state UTF-8 found
OK : supported SQLite version 2.x found
OK : SQLite UTF-8 encoding found
OK : GD library PNG support found
OK : GD library GIF support found
OK : GD library JPG support found
OK : GD library WBMP support found
OK : supported GD library version 2.0.1 (or newer) found